Terms of Service

Last updated: [date]. This is a framework draft — have it reviewed by a qualified lawyer before going live.

1. Agreement

By using this website and placing an order, you agree to these terms. [Add your legal company name and registered address.]

2. Products & pricing

All prices are in USD and include duties and customs fees for qualifying destinations; local taxes may be added where applicable. We may update prices at any time; the price at checkout is the price you pay.

3. Orders

Your order is accepted when we confirm dispatch by email. We may cancel an order if it cannot be fulfilled, if payment fails, or if we suspect fraud — in which case you are refunded in full.

4. Personalised items

Engraved and personalised items are made to order. You are responsible for the accuracy of the text you enter. Personalised items cannot be returned, exchanged or refunded except when damaged or faulty. Preview your engraving before confirming.

5. Payment

Payments are processed by PayPal. By checking out you agree to PayPal's terms for the transaction. We do not store payment card details.

6. Delivery

Estimated delivery times are not guaranteed and are stated in good faith. We are not liable for delays caused by carriers, customs or events beyond our control.

7. Intellectual property

All content on this site — designs, text, images, branding — is owned by Memento & Co. and may not be reproduced without written permission.

8. Liability

To the extent permitted by law, our total liability is limited to the amount you paid for the affected order. Nothing in these terms limits rights you have under mandatory consumer law.

9. Governing law

[Choose governing law based on your company's jurisdiction — e.g. laws of [country/state].] Disputes are subject to the courts of [jurisdiction]. EU consumers retain their statutory rights regardless.